PENGARUH KOMUNIKASI INTERPERSONAL KEPALA BIDANG TERHADAP TINGKAT STRES KERJA PEGAWAI

Abstract

Background research on the problem of how much influence the head of the field
interpersonal communication has on the level of work stress of employees in the field of
Senior High School Development at the Education Office of West Java Province. The
research method used is a descriptive method supported by literature study. The technique
carried out in this study consists of two stages. In the early stages, questionnaires were
distributed via Google Form to the West Java Provincial Education Office in the PSMA
Sector, the second was to test the validity and reliability tests, and data analysis while the
total population of this study was 37 people, and the number of samples was the same as
the population because it used the technique. total sampling. Based on the results of data
processing calculated using the Weight Means Scores (WMS) technique, it shows that the
general trend for variable X (Interpersonal Communication) is 4.33 and is in the very good
category. Meanwhile, the average general trend for variable Y (Job Stress) is 4.22 which
is in the very good category. The results of the calculation of the normality test of the
distribution show that the X and Y variables are normally distributed. Judging from the
calculation of the correlation coefficient (Tcount) using the Perason Product Moment
formula, the correlation coefficient value is 0.402. This shows that there is a strong enough
relationship between the Y variable. The results of the significant test with the t-test show
that the t-test is 2,595 and it is known that the t-table is 1.689 when compared, then tcount>
ttable. To determine the influence of variable X and variable Y is shown from the
calculation of the analysis of the coefficient of determination (KD) of 16.1%. Based on the
results of the above research, it can be concluded that the research hypothesis is that there
is a positive and significant influence between the Head of Field Interpersonal
Communication on the Work Stress Level of Employees in the Field of Senior High School
Development at the Education Office of West Java Province. The results of this study are
expected to provide a benefit both for institutions, employees and for future researchers
who will examine communication problems on the level of work stress.