Polytechnic library development: Digitization, RFID, user survey, and promotion

Arsyi Laurint

doi:10.17509/dedicated.v4i1.745

Authors

Arsyi Laurint Universitas Pendidikan Indonesia

DOI:

https://doi.org/10.17509/dedicated.v4i1.745

Keywords:

collection digitization, library promotion, library RFID, user needs survey

Abstract

Polytechnic libraries in Indonesia face multidimensional challenges in service development. However, these are often not addressed systematically due to limited resources and the absence of user-needs-based data to inform planning. This article documents and analyzes the Program Pengalaman Profesional Non-Kependidikan (P3NK) implemented at the Bandung State Polytechnic Library (Polban) for 30 working days from November 2025 to January 2026. This program was implemented in response to four identified operational problems: the lack of integration of all collections with the RFID system, the lack of digitization of old printed reports, the lack of empirical data on user needs, and the lack of a sustainable service promotion strategy. Using a qualitative descriptive approach that includes participant observation, online surveys, process documentation, and informal interviews, this program integrates six areas for development. Five of the six objectives were fully achieved: the survey resulted in a mapping of library users' needs based on 60 respondents as the first systematic empirical data, digitalization secured the scientific archive of published reports from 2006-2009 in a standardized PDF format, shelving ensured consistent collection order based on DDC, and Instagram promotion successfully introduced the Fiction Corner innovation to library users. RFID implementation was only partially achieved due to the program's limited duration. Four operational constraints were identified along with alternative solutions.

Abstrak

Perpustakaan politeknik di Indonesia menghadapi tantangan pengembangan layanan yang bersifat multidimensional, namun sering kali tidak tertangani secara sistematis akibat keterbatasan sumber daya dan ketiadaan data berbasis kebutuhan pengguna sebagai landasan perencanaan. Artikel ini mendokumentasikan dan menganalisis Program Pengalaman Profesional Non-Kependidikan (P3NK) yang dilaksanakan di Perpustakaan Politeknik Negeri Bandung (Polban) selama 30 hari kerja dari November 2025 hingga Januari 2026. Program ini dilaksanakan sebagai respons terhadap empat permasalahan operasional yang teridentifikasi: belum terintegrasinya seluruh koleksi dengan sistem RFID, belum terdigitalisasinya koleksi laporan cetak terbitan lama, belum tersedianya data empiris mengenai kebutuhan pemustaka, dan belum terencananya strategi promosi layanan secara berkelanjutan. Menggunakan pendekatan deskriptif kualitatif melalui observasi partisipan, survei daring, dokumentasi proses, dan wawancara informal, program ini mengintegrasikan enam area pengembangan secara simultan. Lima dari enam tujuan tercapai sepenuhnya: survei menghasilkan pemetaan kebutuhan pemustaka berbasis 60 responden sebagai data empiris pertama yang sistematis, digitalisasi mengamankan arsip ilmiah laporan terbitan 2006-2009 dalam format PDF terstandar, shelving memastikan keteraturan koleksi berdasarkan DDC secara konsisten, dan promosi Instagram berhasil memperkenalkan inovasi Fiction Corner kepada pemustaka. Implementasi RFID baru tercapai sebagian karena keterbatasan durasi program. Empat kendala operasional teridentifikasi beserta solusi alternatifnya.

Kata Kunci: digitalisasi koleksi; promosi perpustakaan; RFID perpustakaan; survei pemustaka

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