EFEKTIVITAS MANAJEMEN SARANA PRASARANA DI BALAI PELATIHAN OPERASI DAN PEMASARAN AGUS SUROTO PT KERETA API INDONESIA (PERSERO) BANDUNG)

Abstract

The theme of this research is "The Effectiveness of Management Facilities at the Training
Center Operations and Marketing Agus Suroto PT Kereta Api Indonesia (Persero)
Bandung”. management facilities is the process of procuring and utilizing components
both directly and indirectly in the education process to achieve effective and efficient
educational goals. Effectiveness is reviewed by the approach of objectives, systems,
constituency strategies, competitive value. The objectives of this study are 1) Obtain an
overview of the effectiveness of Facilities Management in the Training Center Operations
and Marketing Agus Suroto PT Kereta Api Indonesia (Persero) Bandung. 2) obtain an
overview of the obstacles in the management of facilities and infrastructure at BP OPSAR
PT KAI (Persero). 3) Measuring the efforts made in overcoming the strongest obstacle of
managing facilities and infrastructure in the Training Center Operations and Marketing
Agus Suroto PT Kereta Api Indonesia (Persero) Bandung. This study uses qualitative
research because it investigates direct phenomena and describes in depth. The findings in
this study are described in accordance with the research questions, namely: 1) Having an
effective approach in its implementation, the organizing committee has succeeded in
communicating with teachers and students in realizing effective infrastructure management
goals that refer to the vision and mission of the training center. The systems approach
consists of an input-process-output, monitoring and evaluation system. The strategic
constituency approach is evidenced by the organizing committee and instructors who are
able to meet the needs of infrastructure for the needs of stakeholders during training
activities, and the training center measurement reference is to obtain accreditation
certification given by the director general. The training center's competitive value
approach applies modernization innovations. 2) Inhibiting factors, namely technical
errors, teacher negligence in filling in the TTD and the date on the student satisfaction
evaluation form, student problems, there has been no improvement in the modernization of
tools in the mechanical laboratory the problem is due to illness, the committee assesses
graduation with a score indicator.