Membangun Kecerdasan Komunikasi dalam Layanan di Perpustakaan. Edulib : journal of library and information science, [S. l.], v. 6, n. 2, p. 169–176, 2017. DOI: 10.17509/edulib.v6i2.5028. Disponível em: https://ejournal-education.upi.edu/edulib/article/view/1069. Acesso em: 1 oct. 2026.